Effective Date: July 2, 2025
At Santa Fe Epoxy Creations LLC, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or interact with us online.
By using this Site, you agree to the terms of this policy. If you do not agree, please do not use our website or provide us with your personal information.
Information We Collect
We only collect the information we need to serve you better — nothing more.
Information You Provide Directly:
- Your name, phone number, and email address when you fill out our contact form.
- Any photos or messages you voluntarily send us.
- Information shared during consultations or appointment scheduling.
Information Collected Automatically:
When you visit our website, we may collect technical information through cookies and analytics tools, including:
- Your IP address and browser type
- Device and operating system
- Pages visited and time spent on the site
- How you found our website (referral source)
This information helps us improve website performance and user experience.
How We Use Your Information
We use the data you provide to:
- Respond to inquiries or service requests
- Schedule consultations or send quotes
- Improve our services, website, and customer communication
- Send occasional project updates, special offers, or educational content (if you opt-in)
We do not sell, rent, or share your information with third-party advertisers.
Sharing Your Information
We may share your information with trusted service providers only when necessary to:
- Operate and maintain our website
- Deliver communications or service follow-ups
- Process quotes or warranty support
These providers are bound by confidentiality agreements and cannot use your information for any other purpose.
We may also disclose your information if legally required to do so (e.g., court orders, compliance with law enforcement).
Cookies and Tracking
Our site uses cookies — small text files stored on your browser — to:
- Remember your preferences
- Track site performance and user behavior through tools like Google Analytics
You can disable cookies at any time through your browser settings. However, this may impact your experience on the website.
Data Security
We take data protection seriously. We implement physical, electronic, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access.
While no website is 100% secure, we use reputable platforms and follow industry best practices to keep your data safe.
Your Rights and Choices
You have control over your information. At any time, you may:
- Request to see what personal information we have about you
- Ask us to update or delete your information
- Unsubscribe from email communications
- Request a copy of your information in a standard format
Just email us with your request and we’ll handle it within 10 business days.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from anyone under this age. If we become aware that a child has submitted information, we will delete it promptly.
External Links
Our website may include links to social media platforms or third-party websites. We are not responsible for their privacy practices or content. We recommend reading their privacy policies before interacting with those platforms.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our Site after such updates means you accept the revised policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, we’re happy to help.
Santa Fe Epoxy Creations LLC
Santa Fe, New Mexico
