Effective Date: July 2, 2025
At Santa Fe Epoxy Creations LLC, we are committed to respecting your privacy and protecting any personal data you share with us. This User Data Policy explains how we handle your information when you visit our website, request a quote, or communicate with us online.
What Data We Collect
We collect only the information necessary to provide services, respond to your inquiries, and improve your experience.
You may provide:
- Your full name
- Phone number
- Email address
- Photos or descriptions of your space
- Any messages or questions sent via our contact form
We may also collect:
- IP address and browser details
- Pages you visit and how long you stay
- General location (city, region) based on your device
Why We Collect Your Data
We use your data to:
- Respond to service inquiries and appointment requests
- Send quotes, updates, or project information
- Improve website performance and content
- Communicate with you about services or warranties
- Comply with legal requirements if necessary
We do not sell your data or share it with third-party marketers.
How Your Data Is Stored
Your personal data is securely stored through password-protected systems and reputable platforms that support data encryption and security compliance.
We retain your data only for as long as necessary:
- To complete your project and follow up on service
- For warranty purposes
- Or until you request deletion
Who Has Access to Your Data
Only authorized team members at Santa Fe Epoxy Creations LLC have access to your data. This includes project managers, estimators, or admin staff involved in your service.
We may also use secure third-party tools (e.g., email services, booking software) to help us manage your information. These tools are selected for their reliability and compliance with data protection laws.
Your Rights and Choices
You have the right to:
- Request a copy of your personal data
- Ask us to update or correct your information
- Request deletion of your data from our systems
- Withdraw consent at any time for future communications
To request any of the above, contact us.
Data Security Practices
We use industry-standard precautions to protect your data. This includes firewalls, secure servers, and encrypted communication channels when applicable.
While no system is 100% immune to risks, we continuously monitor and update our tools to minimize vulnerabilities.
Children’s Data
Our services are not intended for children under 13. We do not knowingly collect or store information from anyone under this age.
Policy Updates
We may update this User Data Policy to reflect changes in laws or our practices. When we do, we will update the “Effective Date” above and post the new version on our website.
Contact Us
For any questions or concerns about how your data is collected or used, feel free to reach out.
Santa Fe Epoxy Creations LLC
Santa Fe, New Mexico
